Support Center

Upgrading Your Account

Last Updated: Jan 07, 2016 02:09PM CET

Benefits of upgrading your account

  • Increase your top-up limits — increase your limit on your account balance's top-up amount.
  • Corporate Purchasing* — together with sending payout, you get access to the EntroPay Corporate Purchasing application - allowing you to create virtual MasterCard cards which you can use to make your business purchases.
  * Corporate Purchasing is only available for Business established in countries within the EEA.

How to upgrade


1. Fill in the details of your business in the Account Settings. All business details must be filled-in.

You can visit the details page from upper-right section of your EntroPay account.

Access 'Details & Preferences' from the drop-down menu on the top-right hand corner of your EntroPay account screen.

2. Our compliancy team will need to verify your legitimacy as a business entity with the following documents:

  • Ixaris Payment Partner Business Questionnaire (added as an attachment to this article)
  • Certified Corporate Structure Chart identifying the ultimate beneficial owner/s
  • Certificate of Incorporation
  • Copy of the latest Memorandum & Articles or other incorporation document indicating the shareholders/s
  • Valid identity documents for all individual beneficial owners (>25% shareholders)
  • Proof of residential address for all individual beneficial owners (>25% shareholders)
  • Bank account statement, from which on-going funding will originate
  • Translation of documents (as necessary). Translations should be dated, signed and certified, confirming that it is a faithful translation of the original

You can send the documents via our Email Us page.
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